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Customer Service Survey
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Department of Planning and Building
One of our objectives is to provide superior levels of customer service. Your feedback telling us what we are doing right and what needs improvement is essential to our success in our efforts to better serve you. Please take a moment to complete this survey.
What was the nature of your contact with us?
Land Use Permit
My overall experience was positive.
Staff was courteous and helpful.
Staff provided complete and accurate information to you.
A timely response was provided.
Please complete the following if your contact with us involved submitting an application for Building Permits, Land Use Permits, or Tentative Maps.
In what capacity did you act on your most recent application?
Agent acting on behalf of another individual
Representing own business
Working for employer
Have you ever applied for a building permit/land use permit/tentative map with us before?
The application instructions were understandable.
I was provided with advice and help to complete my application.
I was kept informed of the progress of my application.
If we have done exepectionally well or if we fell short in meeting your service expectations, please describe the situation and the date, or approximate date, the event occured:
As a result of your experience with us, what service-related improvements can you recommend?
Contact information (optional):
* indicates required fields.
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